Frequently Asked Questions

What exactly is Shilajit and where does it come from?

Shilajit is a natural mineral resin that oozes from high-altitude rocks in the Himalayas, formed over centuries by the decomposition of plant matter and minerals. Our Himalayan Titan Shilajit is hand-harvested from pristine locations at 18,000 feet, where the purest and most potent resin is found. This ancient substance has been used in traditional Ayurvedic medicine for thousands of years to "destroy weakness" and enhance vitality.

How do I take Shilajit resin and what's the recommended dosage?

Take a pea-sized amount (approximately 100-200mg) once or twice daily. Dissolve in warm water, tea, or coffee. For optimal absorption, consume on an empty stomach. Consistent daily use yields best results.

How soon will I notice results?

Many users report improved energy and mental clarity within 7-10 days. Full benefits, including enhanced stamina, libido, and stress resilience, typically develop over 2-4 weeks of consistent use. Unlike caffeine or synthetic stimulants, Shilajit builds sustainable energy by supporting cellular function, not forcing temporary alertness.

What makes your Shilajit better than others on the market?

Our Shilajit is: 1) Sun-dried (not fire-processed) preserving all active compounds, 2) Triple lab-tested for purity and potency, 3) Contains verified high fulvic acid content (75%), 4) Ethically harvested from high-altitude sources, and 5) Authentic resin form—not diluted powders or processed capsules that lose potency.

Is Shilajit safe? Are there any side effects?

Shilajit has been safely used for thousands of years. Our product undergoes rigorous testing for heavy metals, contaminants, and authenticity. Most users experience no side effects. As with any supplement, those with specific medical conditions, pregnant/nursing women, or those on medication should consult their healthcare provider before use.

Is your Shilajit suitable for vegetarians/vegans?

Yes! Our Shilajit is 100% plant-based, containing no animal products or byproducts. It's a completely natural substance formed from ancient plant matter, making it suitable for both vegetarian and vegan lifestyles.

How long will my order take to arrive?

Your order will typically arrive within 10-15 business days. All orders are processed within 24 hours Monday through Friday, excluding holidays.

Do I need to return the product if I want a refund?

No physical return is necessary. Simply contact our customer service team to determine if your purchase is eligible for a refund under our satisfaction guarantee.

How do I track my order?

All packages include tracking information that will be sent to your email once your order ships.

What if my package is damaged or lost?

Please contact our customer support team immediately with your order number and photos if your package arrives damaged. For lost packages, we'll work with the shipping carrier to locate your order or process a replacement.

What is your refund policy?

We offer a satisfaction guarantee on our product. If you're not completely satisfied, contact our support team within 60 days of delivery to determine refund eligibility.